Is Super Travel Legit? A Comprehensive Review

Super Travel is an online travel agency that offers a wide range of travel-related services, including hotel reservations, flight bookings, travel itineraries, designed tours, visa assistance, cruise reservations, travel protection, group travel arrangements, airport shuttles, and destination wedding planning. However, its legitimacy and reliability have been a topic of debate among travelers. In this article, we will thoroughly evaluate Super Travel to help you make an informed decision about using their services.

Is Super Travel Real? 

Super Travel has been in operation for a while and has garnered attention from reputable sources like The New York Times. While some travelers have had positive experiences with Super Travel, others have reported issues such as receiving accommodations different from what was described and difficulty in contacting hotels for assistance. Booking through Super Travel comes with certain risks as they act as intermediaries between consumers and hotels. To assess Super Travel’s reliability, consider past customer experiences and base your decision on research and your comfort level.

Factors Determining Super Travel’s Legitimacy: 

Factors Determining Super Travel’s Legitimacy

To determine whether Super Travel is legitimate, consider the following factors:

  • Customers’ Positive Experiences: Despite mixed reviews, some customers have had good experiences with Super Travel, indicating that the company has effectively provided travel services that meet their needs.
  • Better Business Bureau (BBB) Profile: Check Super Travel’s BBB profile to see consumer complaints and how the company handles them. While BBB does not endorse a company’s validity, it provides valuable information.
  • Relationships with Well-established Platforms: Super Travel is connected to SnapTravel, a platform with mixed ratings but acknowledged as reliable. This affiliation can boost Super Travel’s reputation.
  • Access to Special Offers: Super Travel claims to have exclusive offers, but it’s essential to verify their legitimacy before booking.
  • Refund Procedures: Super Travel offers refund or change options if the hotel administration approves, indicating a willingness to collaborate with customers for a positive experience.
  • Digital Presence: Evaluate Super Travel’s presence on platforms like Sitejabber and Google Play for customer feedback and overall standing.
  • Durability of the Sector: Super Travel’s longevity in the industry can be a sign of its reputation and ability to retain clientele.

Fantastic Travel Services Offered by Super Travel: 

Super Travel provides a wide range of travel-related services, including:

Super Travel provides a wide range of travel-related services, including
  • Hotel Reservations
  • Flight Reservations
  • Retrieving Travel Itineraries
  • Designed Tours
  • Visa Assistance
  • Cruise Reservations
  • Travel Protection
  • Group Travel Arrangements
  • Airport Shuttles
  • Destination Wedding Planning

Advantages of Using Super Travel: 

Here are some advantages of using Super Travel for your travel needs:

  • Convenience: Super Travel offers a one-stop shop for booking travel-related services, saving you time and effort.
  • Cost Reduction: Customers can access reduced prices and exclusive offers, helping them save money on their journeys.
  • Assistance and Knowledge: Super Travel’s professional staff can provide recommendations and assistance, making travel planning easier.
  • Variety of Options: Super Travel offers a wide range of choices, allowing you to tailor your travel experience to your preferences and budget.
  • Affordable Prices: Super Travel offers competitive rates and negotiates special prices through affiliations with hotels and airlines.
  • User-Friendly Interface: Their website and mobile app provide an intuitive and streamlined booking process.
  • Trip Planning Resources: Super Travel offers additional information and tools to aid in trip planning.
  • Flexibility in Reservations: Super Travel provides flexible reservation options, allowing changes within certain constraints.
  • Last-Minute Reservation Options: They may offer last-minute discounts on hotel reservations.
  • Secure Payment Methods: Super Travel ensures secure payment methods to protect customers’ financial information.

Cons of Booking Through Super Travel: 

While Super Travel offers several advantages, there are also some drawbacks, including:

  • Non-refundable Reservations: Non-refundable reservations on Super Travel may not offer refunds or may incur extra costs for changes or cancellations.
  • Customer Service Issues: Some customers have reported challenges in contacting Super Travel’s customer service.
  • Reservation Modifications: Customers have experienced inconvenience when Super Travel made changes to their bookings without notice.
  • Concerns with Reliability: Questions have been raised about Super Travel’s ability to provide accurate information and the best deals.
  • Limited Hotel Selection: Super Travel may offer a smaller selection of hotels compared to other booking sites.
  • Lack of Direct Communication: Booking through Super Travel means you can only communicate with the hotel indirectly.
  • Hidden Charges: Some customers have reported unexpected fees during the booking process.
  • Possibility of Overbooking: Allegations of overbooked hotel reservations made through Super Travel have been reported.
  • Limited Flexibility: Bookings through Super Travel may have additional limitations and less flexibility.
  • Potential for Outdated Information: There have been instances of inconsistencies between advertised facilities and the hotel’s actual condition.

Super Travel SMS: 

Super Travel SMS is a messaging-based technology offered by SnapTravel. It enables customers to find and book hotels at competitive rates through SMS, WhatsApp, and Messenger. This approach simplifies hotel booking by using messaging channels rather than traditional websites or specialized travel apps.

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Is SnapTravel Effective? 

SnapTravel is an online travel agency that provides hotel reservation services. While it has received mixed reviews, including positive feedback about great discounts and assistance from AI chatbots, there have also been negative experiences, such as issues with bookings and customer service. Despite having an A+ rating from the Better Business Bureau, it’s advisable to read reviews and conduct further research before using their services.

Is Hotel Tonight Real? 

HotelTonight is generally considered a reliable platform for making last-minute hotel reservations. However, there have been some negative reviews and concerns regarding hidden costs and customer support. Users have reported positive experiences, including attractive discounts and ease of use. Before using HotelTonight, it’s important to read reviews and do thorough research.

What Can You Do with Your Super Travel Rewards? 

You can utilize your Super Travel rewards by visiting the platform or app, selecting your preferred travel option, and applying your rewards to reduce the final price during the booking process. Specific methods may vary, so it’s advisable to consult the platform’s documentation or contact customer service for precise instructions.

Is the Website Kayak Reliable? 

Booking a trip on Kayak is considered trustworthy. It is a division of Priceline and has received favorable reviews. Kayak typically directs customers to airline or other online travel agency websites to finalize reservations. Unlike some platforms, Kayak does not impose additional fees on reservations. However, it does not offer a reward program.


Super Travel is a legitimate online travel agency that offers a wide range of travel-related services. While it has received both positive and negative reviews, its legitimacy is supported by factors such as customer ratings, BBB profile, and affiliations with reputable platforms. Travelers should carefully consider the pros and cons of booking through Super Travel and conduct additional research to make informed decisions.